Shipping Policy

This policy explains how AmarParts delivers your orders across Bangladesh, including items shipped from overseas.

1. Delivery Areas

We deliver nationwide across Bangladesh — inside Dhaka city and to all districts via our courier partners.

2. Delivery Timelines

• Inside Dhaka: typically 1–3 business days.
• Outside Dhaka: typically 2–5 business days.
• Overseas (“Buy from Overseas”) items: these are shipped internationally and usually take longer. The estimated shipping time is shown on each overseas product page, and delivery is generally 10–20 days depending on the item and customs.

These are estimates. Delivery may take longer during holidays, sales, weather disruptions or courier delays.

3. Delivery Charges

Delivery charges are calculated at checkout based on your location and the order. Any applicable charge is shown before you confirm your order. Promotions with free delivery, when available, will be applied automatically.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and locations. For some high-value or overseas items we may request advance or partial payment before dispatch.

5. Order Tracking

Once your order is dispatched you can track it using the Track Order page, or from your account. We’ll also keep you updated by SMS/email where available.

6. Delays & Failed Deliveries

If our courier cannot reach you, they will usually attempt redelivery or contact you. Please ensure your phone number and address are correct. Repeated failed deliveries or refusal of COD orders may affect future COD eligibility.

7. Overseas Shipments

Overseas items are imported to fulfil your order and may pass through international shipping and local customs. Any duties or taxes, where applicable, are handled as described at checkout. Delivery estimates for these items are longer than for local stock.

8. Contact

Questions about a delivery? Email support@amarparts.com or call +880 1700-000000.