Privacy Policy

This Privacy Policy explains how AmarParts (“we”, “us”, “our”), operating the website https://amarparts.com, collects, uses, shares and protects your personal information when you use our website, place an order, or otherwise interact with us. By using our website you agree to the practices described in this policy.

1. Information We Collect

Information you give us

• Account & contact details — name, phone number, email address and password when you register or place an order.
• Order & delivery information — shipping and billing address, the products you order, and any order notes.
• Vehicle information — the make, model and year you add to find compatible parts.
• Communications — messages, part requests, reviews and support enquiries you send us.

Information collected automatically

• Device & usage data — IP address, browser type, pages viewed, referring pages and the searches you make on our site.
• Cookies & similar technologies — used to keep you signed in, remember your cart, and understand how the site is used (see “Cookies” below).

Payment information

Online payments are processed by our third-party payment partners (such as bKash, Nagad, UddoktaPay, EPS and card gateways). We do not collect or store your full card number, PIN or mobile-wallet password on our servers — those are handled directly by the payment provider. We receive only a confirmation of payment and limited transaction details.

2. How We Use Your Information

• To create and manage your account and process, deliver and support your orders.
• To show accurate product compatibility for your vehicle.
• To communicate with you about orders, delivery, offers and service updates (you can opt out of marketing messages).
• To improve our website, products, search results and customer experience.
• To prevent fraud, enforce our terms and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to run our service:

• Delivery & courier partners — your name, address and phone number are shared with logistics providers to deliver your order.
• Payment providers — to process and verify online payments.
• Sellers / dealers — for marketplace items, the relevant seller receives the information needed to fulfil your order.
• Overseas suppliers — for “Buy from Overseas” items, order and delivery details are shared with the international supplier/marketplace to fulfil and ship your order to Bangladesh.
• Service providers — hosting, analytics, SMS/email and similar vendors who process data on our behalf under confidentiality obligations.
• Legal & safety — where required by law, regulation or to protect our rights, users or the public.

4. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember your cart and preferences, and measure site performance. You can control or delete cookies through your browser settings, but some features of the site may not work properly without them.

5. Data Retention

We keep your personal information for as long as your account is active and as needed to provide our services, and afterwards only as long as required to meet legal, accounting, tax or dispute-resolution obligations.

6. Data Security

We use reasonable technical and organisational measures — including encrypted connections (HTTPS) and restricted access — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

• Access, review and update your account information at any time from your account dashboard.
• Request correction or deletion of your personal data, subject to legal retention requirements.
• Opt out of promotional emails or SMS by using the unsubscribe option or contacting us.

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

Our site may link to third-party websites (for example suppliers or payment providers). We are not responsible for the privacy practices of those sites; please review their policies separately.

10. International Orders

For overseas products, your order details are shared with international suppliers and may be processed outside Bangladesh to fulfil and ship your order. By ordering such items you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version, and significant changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

• AmarParts
• Email: support@amarparts.com
• Phone: +880 1700-000000
• Address: House #385 (2nd Floor), Road #06, Dhaka 1216